Jennifer Richardson
About Jennifer Richardson
Jennifer Richardson is a Sales Training Manager with extensive experience in sales and training development. She has worked at Spring Venture Group and A|X Armani Exchange, and is proficient in various eLearning and project management tools.
Current Role as Sales Training Manager
Jennifer Richardson is currently employed as a Sales Training Manager at Spring Venture Group, a position she has held since 2020. In this role, she is responsible for developing and implementing training programs that enhance the skills and productivity of sales associates. Her focus on blended training solutions incorporates various formats, including manuals, job aids, and e-learning courses. Jennifer's expertise in eLearning tools and agile project management systems supports her efforts in delivering effective training programs.
Previous Experience at Spring Venture Group
Before her current role, Jennifer Richardson worked at Spring Venture Group as an Inside Sales Advisor from 2019 to 2020 for seven months. Additionally, she served as a Customer Service Specialist at the same company for four months in 2018. Her experiences in these positions provided her with a solid foundation in sales and customer service, contributing to her skills in training and development.
Sales Experience at A|X Armani Exchange
Jennifer Richardson worked as a Sales Representative at A|X Armani Exchange from 2007 to 2009 for two years. This role involved direct customer interaction and sales, allowing her to develop strong communication and sales skills. Her experience in retail sales has informed her approach to training sales associates in her current position.
Educational Background
Jennifer Richardson studied at the University of Phoenix, where she earned a Bachelor of Science in Business Administration with a concentration in Marketing from 2009 to 2014. This educational background has equipped her with essential knowledge in business principles and marketing strategies, which she applies in her training initiatives.
Technical Skills and Tools Proficiency
Jennifer Richardson is proficient in various eLearning tools, including iSpring, Kahoot, Mmhmm, UserLane, and WalkMe. She also utilizes web-based meeting tools such as Google Connect, Zoom, and Google Meets for training purposes. Additionally, she has expertise in CRM tools like Salesforce and management tools like Workday and Monday.com, which support her training efforts and project management.