Michelle Notter Ross
About Michelle Notter Ross
Michelle Notter Ross is a Retention Agent with extensive experience in sales and customer service, currently working at Spring Venture Group since 2018. She has a strong background in relationship building and customer retention strategies, having previously held positions at Helzberg Diamonds, Signet Jewelers, and U.S. Bank.
Work at Spring Venture Group
Michelle Notter Ross has been employed at Spring Venture Group as a Retention Agent since 2018. In this role, she focuses on customer retention strategies, leveraging her expertise in relationship building and leadership. Her position is based in the Kansas City, Missouri Area, where she has contributed to the company's efforts in enhancing customer satisfaction and loyalty.
Previous Employment Experience
Before joining Spring Venture Group, Michelle Notter Ross worked in various sales roles. She was a Sales Specialist at Signet Jewelers from 2015 to 2017, following her tenure as a Sales associate at Helzberg Diamonds from 2012 to 2015. Additionally, she served as a Personal Banker NMLS at U.S. Bank for 11 months in 2017, where she gained valuable experience in customer service and relationship management.
Education and Expertise
Michelle Notter Ross studied at the University of Illinois at Chicago. Her educational background complements her professional experience, particularly in the insurance industry. She possesses advanced skills in communication and customer service, which are essential for her role as a Retention Agent.
Background in Business Development
Michelle Notter Ross has a strong background in business development, with a focus on customer retention strategies. Her expertise in relationship building and leadership has been instrumental in her roles across various industries, including retail and banking. This background supports her current responsibilities at Spring Venture Group.