Arturo Eggler
About Arturo Eggler
Arturo Eggler is a Senior Customer Success Manager at Spryker, with extensive experience in customer success and account management across various companies. He has held multiple roles in the Canary Islands and has a strong background in coaching, training, and consulting.
Current Role at Spryker
Arturo Eggler serves as a Senior Customer Success Manager at Spryker, a position he has held since 2022. In this role, he focuses on identifying growth and expansion opportunities for clients. He collaborates with marketing and development teams to provide user feedback and ensure quality control. Additionally, he advocates for customer requirements to align with internal expectations, enhancing the overall customer experience.
Previous Experience in Customer Success
Before joining Spryker, Arturo Eggler accumulated extensive experience in customer success roles. He worked at Frontline Performance Group as an Account Manager and Customer Success Manager from 2014 to 2020, and later as a Performance Leader for the Canary Islands and Andalusia. He also held positions at Crisalix, where he served as a Customer Success Manager for the EMEA and DACH regions, and as an Onboarding Manager. His experience spans various industries, emphasizing his ability to drive customer satisfaction and operational efficiency.
Educational Background and Certifications
Arturo Eggler has a diverse educational background. He studied International Management Double Degree at ESB Business School, Reutlingen University, and earned a Bachelor of Science in European Management from Universidad Europea. Additionally, he achieved certifications in Neuro-Linguistic Programming™ and is a Master Certified Team & Corporate Coach. He is also a Certified SAFe Agilist, which enables him to foster environments that promote fulfillment and outstanding results.
Coaching and Training Experience
Arturo Eggler has significant experience in coaching and training. He worked as an Executive, Team & Corporate Coach with the International Coach Federation from 2010 to 2021. He has also served as an Associate Instructor at various organizations, including TTi Europe and GBB Coaching & Consultancy. His role often involves onboarding and mentoring junior colleagues, showcasing his commitment to developing talent within the industry.
Consulting and Process Optimization
In addition to his customer success and coaching roles, Arturo Eggler provides consulting services that focus on extending sales reach and growing revenue for clients. He proposes innovative ideas and optimizes processes to improve operations. His ability to identify opportunities for growth has been a key aspect of his professional contributions, particularly in his roles at Spryker and Frontline Performance Group.