Claudia Opfermann
About Claudia Opfermann
Claudia Opfermann is a Project Manager at Spryker Systems, with a background in customer success and project management across various companies in Berlin. She holds a Master of Science in International Management and a Bachelor of Arts in Business Studies.
Work at Spryker
Claudia Opfermann has been employed at Spryker Systems as a Project Manager since 2021. In her role, she is responsible for managing customer relationship management and supports resource and partner management. She utilizes SCRUM methodology for agile project management, which includes planning, daily stand-ups, reviews, and retrospectives. Her experience at Spryker Systems highlights her ability to oversee complex projects and ensure successful outcomes for clients.
Previous Experience in Customer Success Management
Prior to her current position, Claudia Opfermann worked at Honeypot.io as a Client Success Manager for Key Accounts from 2020 to 2021. In this role, she focused on maintaining and enhancing client relationships. Additionally, she served as a Customer Success Manager at ABSOLVENTA from 2017 to 2019, where she contributed to the success of students and young professionals in their job search. Her experience in customer success management spans multiple organizations and demonstrates her commitment to client satisfaction.
Background in Project Management
Claudia Opfermann has a strong background in project management, having held various positions in this field. She worked as a Project Manager for Messe Berlin GmbH, managing the ILA Berlin Air Show and Wasser Berlin International projects between 2015 and 2017. Her experience includes managing both budget and time tracking for customer and partner projects, showcasing her organizational skills and attention to detail.
Education and Expertise
Claudia Opfermann holds a Bachelor of Arts (BA) in Business Studies with a major in tourism from DHBW Lörrach, which she completed from 2008 to 2011. She furthered her education by obtaining a Master of Science (M.Sc.) in International Management from the University of Applied Science Brandenburg from 2012 to 2015. Her educational background provides her with a solid foundation in business principles and management strategies.
Experience in International Environments
Claudia Opfermann has experience working in international environments, notably as a Cultural Representative at Walt Disney World in Orlando, Florida, from 2006 to 2007. This role allowed her to engage with diverse cultures and enhance her communication skills. Her ability to adapt to different cultural contexts is an asset in her current and previous roles.