James Heit
About James Heit
James Heit is a Senior Solutions Consultant at Spryker Systems, specializing in streamlining processes and automation. He has a background in technical analysis and consulting, with previous roles at HotSchedules and BigCommerce, and holds a degree in Computer and Information Sciences from Everest Institute-Austin.
Work at Spryker
James Heit has been employed at Spryker Systems as a Senior Solutions Consultant since 2022. In this role, he focuses on providing solutions that enhance customer experience and streamline business processes. His expertise in technology and problem-solving contributes to the development of effective strategies for clients.
Previous Experience in Technology Consulting
Prior to joining Spryker, James worked at BigCommerce as a Strategic Partner Technical Consultant from 2021 to 2022. His responsibilities included collaborating with partners to optimize technical solutions. Before that, he served as a Technical Analytics Consultant at HotSchedules, now powered by Fourth, from 2020 to 2021, where he utilized his analytical skills to improve operational efficiency.
Background in Technical Roles
James has a substantial background in technical roles, having worked at HotSchedules, now powered by Fourth, for five years as a MacromatiX Account Specialist from 2015 to 2020. He also held the position of Technical Analyst for four months in 2019. His experience in these roles has equipped him with a deep understanding of technology solutions and client needs.
Education and Expertise
James graduated as valedictorian from Everest Institute-Austin in 2014, where he studied Computer and Information Sciences and Support Services. His educational background laid a strong foundation for his career in technology, enabling him to specialize in process streamlining and automation using SQL, Python, and VM/SaaS solutions.
Skills in Problem-Solving and Emerging Technologies
James enjoys troubleshooting and problem-solving within the technology sector. He maintains a strong interest in keeping up with emerging technologies, which informs his approach to developing innovative solutions for clients. His skills in technical analysis and automation are key components of his professional profile.