✨Lily Kriegs
About ✨Lily Kriegs
Lily Kriegs serves as an Inclusive Culture & Belonging Partner in People & Culture, currently working at IAmRemarkable and previously at Spryker. She has extensive experience in customer success and diversity, equity, and inclusion roles across various companies, and has developed the BEET framework to enhance workplace culture.
Current Role at IAmRemarkable
Lily Kriegs serves as an #IamRemarkable facilitator at IAmRemarkable since 2022. In this role, she focuses on empowering women and underrepresented groups to confidently share their accomplishments. This initiative aligns with her commitment to fostering inclusive environments and promoting diversity in various settings.
Work at Spryker
Lily Kriegs has held multiple positions at Spryker, including her current role as Inclusive Culture & Belonging Partner in the People & Culture department since 2021. Previously, she worked as Head of Customer Success and DE&I Ambassador from 2022 to 2023, and as Team Lead Customer Success and DE&I Ambassador from 2021 to 2022. During her tenure, she developed the BEET framework, which focuses on Belonging, Equity & Fairness, Engagement, and Trust/Psychological Safety to enhance the employee lifecycle.
Education and Expertise
Lily Kriegs has a diverse educational background, including a Diplom in Regional Studies from the University of Cologne. She has obtained several professional certificates, such as in Race, Gender and Workplace Equity from Catalyst and in the Science of Happiness at Work from the University of California, Berkeley. Additionally, she studied Organizational Leadership at HarvardX, earning multiple certificates, including in Leading in a Remote Environment. Her studies in Psychology and Intercultural/Multicultural and Diversity Studies further support her expertise in fostering inclusive workplace cultures.
Previous Experience
Before her current roles, Lily Kriegs worked in various capacities across different organizations. She was a Senior Team Manager at cleverbridge, focusing on Client Success in 2021, and held multiple positions at Digital River, including Assoc. Director of Client Management and Publisher Relations Manager. Additionally, she served as Senior eCommerce Manager at Star Finanz and eCommerce Interim Team Manager at beeline Group. Her extensive experience spans over two decades in customer success, eCommerce, and team management.
Initiatives and Frameworks
Lily Kriegs developed the BEET framework to improve workplace culture by addressing biases, recognizing contributions, and ensuring open communication. She applies this framework in training and development initiatives to create equitable workplaces. Additionally, she conducts exit interviews and offboarding talks to gather insights on employee experiences, aiming to enhance belonging and engagement within organizations.