Natalya Carrier (Potapova)
About Natalya Carrier (Potapova)
Natalya Carrier (Potapova) is a Lead Instructional Designer at Spryker in Berlin, Germany, where she has worked since 2019. She has a background in training and instructional design, having previously held roles at GlobalLogic and Sigma Software Group, and holds a Master's Degree in Marketing from Kharkiv State Academy of Food Technology and Management.
Work at Spryker
Natalya Carrier has been employed at Spryker as the Lead Instructional Designer since 2019. In this role, she has created training materials that support self-enabled learning for Spryker's partners and customers, improving their understanding of the e-Commerce Operating System. Carrier has also designed and developed comprehensive course catalogs for various roles, including Backend, Frontend, Solution Architecture, Cloud Engineering, E-commerce Manager, and Product Owner. Her contributions have significantly enhanced the training experience and proficiency of users.
Previous Experience at GlobalLogic
Before joining Spryker, Natalya Carrier worked at GlobalLogic from 2009 to 2012 as a Training and Event Coordinator. During her three years in this position, she was responsible for organizing training sessions and events in Kharkiv. Prior to this role, she served as an Advertising Specialist at GlobalLogic Ukraine from 2008 to 2009. This experience provided her with a foundation in training coordination and advertising.
Experience at Sigma Software Group
Natalya Carrier worked at Sigma Software Group from 2012 to 2019 as a Training Manager. Over her seven years in this role, she focused on developing training programs and materials that catered to the needs of various teams. Her leadership included providing indirect mentorship to a team of instructional designers and a video producer, fostering a collaborative environment for training development.
Education and Expertise
Natalya Carrier holds a Master’s Degree in Marketing from Kharkiv State Academy of Food Technology and Management, where she studied from 2002 to 2007. In 2024, she furthered her education by attending Erickson Coaching International for two months. Her academic background supports her expertise in instructional design and training development, equipping her with the necessary skills to create effective learning experiences.
Instructional Design Methodology
In her current role, Natalya Carrier has implemented instructional design team processes using the SAM methodology. She utilizes tools such as ProductBoard to enhance the efficiency of the instructional design process. Carrier has also facilitated communication among team members and developed an Academy roadmap for internal stakeholders, ensuring alignment and clarity in training objectives.