Thomas Lehner

Director Of Global Support And Operations @ Spryker

About Thomas Lehner

Thomas Lehner serves as the Director of Global Support and Operations at Spryker, where he has worked since 2022. He has a diverse background in technical consulting, account management, and project leadership, with previous roles at companies such as Hitachi, Cortado, and azbil Group.

Current Role at Spryker

Thomas Lehner serves as the Director of Global Support and Operations at Spryker, a position he has held since 2022. In this role, he leads global support initiatives and operational strategies, focusing on enhancing customer satisfaction and operational efficiency. His leadership is instrumental in driving the company's support services to meet the needs of its clients.

Previous Experience at Spryker

Prior to his current role, Thomas Lehner worked at Spryker in various capacities. He was the Head of Support from 2021 to 2022 and served as Teamlead Application Support from 2020 to 2021. His experience at Spryker has contributed to his understanding of customer support dynamics within the tech industry.

Professional Background

Thomas Lehner has a diverse professional background that includes roles in technical consulting and account management. He worked as a Technical Consultant at Cortado from 2017 to 2018 and held several positions at Cortado, including Account Manager and Head of Support and Consulting. His experience provides him with a comprehensive perspective on customer support and operations.

Educational Qualifications

Thomas Lehner holds a Bachelor of Arts (B.A.) in International Relations and Management from Ostbayerische Technische Hochschule Regensburg, which he completed from 2011 to 2014. He also earned a Master of Science (MSc) in International Business and Entrepreneurship from the University of Glasgow in 2015. His educational background supports his strategic approach to business operations.

Internship Experience

Thomas Lehner gained valuable experience through internships at Hitachi and azbil Group in 2012, where he worked in Tokyo, Japan. These internships provided him with insights into international business operations and technical environments, contributing to his overall professional development.

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