Amy Manchester
About Amy Manchester
Amy Manchester is a Global Engineer in Customer Support with a strong background in technical support and event management. She holds a Master's degree in Computer Software Engineering and has worked for various organizations, including SpyCloud and Patchwork Health.
Work at SpyCloud
Amy Manchester currently serves as a Global Engineer in Customer Support at SpyCloud. She has been in this role since 2022, contributing her expertise in engineering and customer service to enhance the company's offerings. Her position involves addressing customer needs and ensuring the effective implementation of solutions.
Professional Experience
Prior to her role at SpyCloud, Amy held various positions in the technology and events sectors. She worked as a Lead Support Engineer at Patchwork Health for six months in 2022 and as a Technical Support Engineer at Thriva Health for four months in the same year. Additionally, she served as an Operations Specialist and Customer Support Executive at Bofin, where she gained valuable experience in customer relations.
Education and Expertise
Amy Manchester earned a Master's degree in Computer Software Engineering from Wrexham Glyndŵr University, completing her studies from 2021 to 2023. She also holds a Bachelor of Applied Science in Computer Games and Programming Skills from London South Bank University, which she completed from 2017 to 2020. Her educational background provides her with a strong foundation in software engineering and programming.
Background in Events Management
Amy has a background in events management, having worked at Fosterwood Events for four years. She started as a Crew Member in 2016, progressed to Team Leader in 2017, and later served as Event Manager from 2018 to 2021. This experience equipped her with skills in team coordination and event execution.