Trey Chavez
About Trey Chavez
Trey Chavez is a Customer Success Manager at SpyCloud with over 10 years of experience in SaaS Customer Success management. He has held various leadership roles in customer success at companies such as Acuity Financial Experts, Procore Technologies, and Olea Edge Analytics.
Current Role at SpyCloud
Trey Chavez serves as a Customer Success Manager at SpyCloud, a position he has held since 2023. In this role, he focuses on helping customers maximize the value of SpyCloud products. He aims to foster growth and enable clients to excel in their operations. Chavez is dedicated to providing exceptional strategy, support, and services to ensure a positive experience for SpyCloud partners.
Previous Experience in Customer Success Management
Chavez has over 10 years of experience in SaaS Customer Success management. He previously worked at Acuity Financial Experts as the Director of Customer Success from 2020 to 2022. Prior to that, he held the position of Senior Customer Success Manager at Procore Technologies from 2017 to 2019. He also worked at ScaleFactor in various roles, including Manager and Senior Customer Success Manager, from 2019 to 2020.
Career Background in Operations and Management
Chavez has a diverse background that includes roles outside of customer success. He worked at Fasten Inc as a Driver Operations Coordinator from 2016 to 2017. He also served as an Account Manager at JP Morgan Chase from 2002 to 2004 and held positions at Apple Inc. in Sales Support Operations and as an iTunes Royalty Accountant from 2008 to 2012.
Education and Academic Background
Chavez studied at the Texas McCombs School of Business, where he earned a Bachelor of Business Administration (BBA) in Finance from 1997 to 2001. He completed his secondary education at Clear Creek High School.
Specialization in Cybercrime Analytics
Chavez specializes in operationalizing Cybercrime Analytics to enhance automated identity threat protection. He focuses on making darknet data actionable to protect businesses from cyberattacks, leveraging his expertise to provide valuable insights and strategies to clients.