Abhishek T.
About Abhishek T.
Abhishek T. is a Marketplace Associate with extensive experience in customer service and business development. He has worked for several companies, including IBM Global Process Services and vCustomer, and holds multiple diplomas and degrees in fields such as footwear design and English literature.
Current Role as Marketplace Associate
Abhishek T. has been working as a Marketplace Associate at Pastel since 2018. In this role, he is responsible for managing marketplace operations, ensuring product listings are optimized, and enhancing customer engagement. His experience in this position spans over six years, during which he has developed skills in e-commerce and marketplace dynamics.
Previous Experience at IBM Global Process Services
Abhishek T. worked at IBM Global Process Services as an Executive Customer Service for six months in 2010. His role involved addressing customer inquiries and providing support, contributing to the overall customer satisfaction and service efficiency during his tenure.
Background in Business Development and Customer Care
Prior to his role at IBM, Abhishek T. held positions at vCustomer. He served as an Executive Business Development from 2008 to 2009 for eight months, and as a Customer Care Executive from 2007 to 2008 for one year. These roles provided him with foundational experience in customer relations and business development strategies.
Educational Qualifications in Footwear and Merchandising
Abhishek T. studied at Govt. Leather Institute Kanpur, where he earned a Diploma in Footwear Designing and Garments Manufacturing from 2003 to 2006. He also obtained a Diploma in Merchandising and Leather Technology from the Foreign Trade Development Centre in New Delhi. His educational background equips him with specialized knowledge in the leather and fashion industries.
Academic Achievements from Kanpur University
Abhishek T. completed his Bachelor of Arts (B.A.) at Kanpur University in 2010. His studies included English Literature, Education Science, and Political Science, providing him with a diverse academic foundation that supports his professional endeavors.