Eric Trujillo
About Eric Trujillo
Eric Trujillo is a Tier 3 Technical Support professional at Spytec GPS, where he has worked since 2020. He has a strong background in computer and network security, along with experience in sales engineering and technical support roles.
Work at Spytec GPS
Eric Trujillo has been employed at Spytec GPS since 2020, serving as a Tier 3 Technical Support specialist. His role involves providing advanced technical assistance to customers, leveraging his extensive experience in technical support and sales engineering. Trujillo's position at Spytec GPS is based in Clearwater, Florida, where he has contributed to enhancing customer satisfaction through his technical expertise.
Previous Employment Experience
Prior to his current role, Eric Trujillo held various positions that contributed to his professional development. He worked at Verizon Wireless as a Customer Service Representative from 2015 to 2016, where he gained valuable experience in customer interaction. He also served as an A+ Certified Computer Technician at TigerDirect for 10 months in 2014-2015. Additionally, Trujillo worked at Wondersign® as a Technical Support Engineer for four years and as a Customer Success Coach for one year, further solidifying his skills in customer satisfaction and technical support.
Education and Expertise
Eric Trujillo studied at Hillsborough Community College, where he earned an Associate of Arts (A.A.) degree in Computer and Information Sciences and Support Services from 2015 to 2017. His educational background provides a strong foundation in computer and network security, which enhances his capabilities in technical support roles. This expertise is critical in addressing complex technical issues and ensuring customer satisfaction.
Technical Skills and Specializations
Trujillo possesses a strong background in computer and network security, which is essential for providing advanced technical support. His experience in sales engineering and technical support roles showcases his versatility and ability to adapt to various technical challenges. His expertise in customer satisfaction further complements his technical skills, making him an effective resource for customers seeking assistance.