Kayla Hannibal
About Kayla Hannibal
Kayla Hannibal is a Customer Service Specialist with extensive experience in the field, currently working at Spytec GPS in Tampa, Florida. She has a background in social media management and skills in video and audio editing, which enhance her ability to address customer inquiries effectively.
Work at Spytec GPS
Kayla Hannibal has been employed at Spytec GPS as a Customer Service Specialist since 2020. In this role, she has developed expertise in troubleshooting GPS tracking platforms through direct interactions with customers. Her position involves addressing customer inquiries and providing support, which has contributed to her professional growth in the customer service field.
Previous Experience at Best Buy
Before joining Spytec GPS, Kayla worked at Best Buy as a Customer Service Specialist for five months in 2020. During her time there, she gained valuable experience in customer service, enhancing her ability to manage customer interactions effectively.
Background in Social Media Management
Kayla has a background in social media management, which aids her in effectively handling customer inquiries and feedback. This experience allows her to engage with customers in a manner that is both responsive and informative, improving overall customer satisfaction.
Education and Expertise
Kayla studied at Florida Gulf Coast University from 2015 to 2019, focusing on Radio and Television Broadcasting Technology/Technician. She achieved a degree in Communications, which has provided her with strong skills in video and audio editing. These skills enhance her communication materials in her current customer service role.
Internship Experience
Kayla's internship experience includes a position as a Customer Assistant Intern at Wells Fargo in 2018 for three months, where she developed customer service skills. Additionally, she worked as a Production Intern and Promotions Assistant at Renda Broadcasting from 2019 to 2020 for ten months, further expanding her expertise in customer engagement and media production.