Mecheleen Borgonah
About Mecheleen Borgonah
Mecheleen Borgonah is the Processing Team Lead at Spytec GPS, where she has worked since 2017. She has a background in customer service and sales training, with previous roles at Convergys, Impulse Marketing Group, and Alacrity Solutions.
Work at Spytec GPS
Mecheleen Borgonah has been employed at Spytec GPS since 2017, where she holds the position of Processing Team Lead. In this role, she oversees the e-commerce order processing team, focusing on streamlining work processes and improving efficiency. Her leadership has been crucial in managing the team responsible for handling e-commerce order returns, ensuring that operations run smoothly and effectively.
Previous Experience in Customer Service
Before joining Spytec GPS, Mecheleen Borgonah worked at Alacrity Solutions as a Customer Service Executive from 2011 to 2017. Her earlier experience includes a role as a Customer Service Specialist at Convergys in Cincinnati, Ohio, from 2008 to 2010. These positions provided her with a strong foundation in customer service and team management.
Sales Training Background
Mecheleen Borgonah served as a Sales Trainer at Impulse Marketing Group from 2005 to 2007. In this capacity, she was responsible for training sales personnel, contributing to their development and effectiveness in the sales process. This role enhanced her skills in communication and team leadership.
Education and Expertise
Mecheleen Borgonah earned her Bachelor of Arts degree from Hislop College in Nagpur, India, completing her studies from 2000 to 2005. This educational background has equipped her with critical thinking and analytical skills that she applies in her professional roles.
Contributions to E-commerce Processes
Throughout her career, Mecheleen Borgonah has contributed to the development of progressive ideas aimed at streamlining work processes within the e-commerce order processing team. Her insights have played a significant role in enhancing operational efficiency and improving customer satisfaction.