Gilles Grandjean
About Gilles Grandjean
Gilles Grandjean is the Responsable Marketing Client & CRM at SQLI in the Région de Paris, France, with extensive experience in marketing and teaching roles.
Title at SQLI
Gilles Grandjean is the Responsable Marketing Client & CRM at SQLI, located in the Région de Paris, France. In this role, he coordinates internal CRM activities, supports marketing and sales efforts, and contributes to the design and organization of the CRM support service.
Education Background
Gilles Grandjean studied Histoire at Université Paris IV Sorbonne from 1991 to 1992 and at Université Paris XII from 1987 to 1991. Earlier, he completed his Bac B in Economie & Histoire at Lycée Flora Tristan, attending from 1985 to 1987.
Professional Experience at SQLI
At SQLI, Gilles Grandjean is responsible for an extensive CRM system that supports multiple users, countries, and languages. He manages client databases, focuses on recruitment and retention strategies, and oversees the creation of communication tools such as newsletters, tutorials, intranet content, and videos. He also handles supplier and partner management for marketing initiatives.
Previous Work Experience
Before SQLI, Gilles Grandjean held various roles in marketing and teaching. He served as Chef de Projet Marketing at COGNOS from 1999 to 2001 and as Marketing/Vente at NC Numericable (Plein Cable) from 1996 to 1999. Earlier in his career, he was a Professeur d'Histoire/Géographie at Rectorat de Paris from 1992 to 1996.
Responsibilities and Initiatives
Gilles Grandjean leads customer engagement activities at trade shows, breakfasts, webinars, conferences, and workshops. He oversees the production and measurement of marketing actions and campaigns, ensuring their ROI. He is also involved in the governance of information systems, including reviews of access rights, and promotes customer knowledge within the CRM system.