Gian D'ambra
About Gian D'ambra
Gian D'ambra is a Customer Service Representative with extensive experience in event management and customer support within the sports and entertainment industry. He has held various roles at organizations such as the Oakland Athletics, DraftKings, and SquadLocker, and has a background in communications and broadcast journalism.
Current Role at SquadLocker
Gian D'ambra has been employed as a Customer Service Representative at SquadLocker since 2021. In this role, he is responsible for addressing customer inquiries and providing support related to SquadLocker's products and services. His experience in customer service contributes to effective communication and problem-solving within the company.
Previous Experience in Customer Service
Prior to his current position, Gian D'ambra held several roles in customer service and event management. He worked as a Customer Experience Associate at DraftKings Inc. in 2021, where he focused on sportsbook operations. Additionally, he served as a Fan Happiness Associate at Gametime United in 2020 and as a Ticket Operations Associate from 2018 to 2020, gaining valuable experience in ticketing and customer relations.
Background in Event Management
Gian D'ambra has a solid background in event management, having worked as an Event Representative for AEG from 2016 to 2019. He also held a supervisory position with the Oakland Athletics from 2017 to 2018. His early experience includes working as Event Staff at Hofstra University from 2008 to 2010, where he developed skills in coordinating and managing events.
Educational Background
Gian D'ambra studied at Sonoma State University, where he earned a Bachelor of Arts (B.A.) in Communications from 2011 to 2014. He also attended Hofstra University, studying Broadcast Journalism from 2008 to 2010. His education has provided him with a strong foundation in communication and media, which supports his career in customer service and event management.
Career Aspirations in Sports and Entertainment
Gian D'ambra aspires to become a leader in game-day and event management within the sports and entertainment industry. He has a strong interest in working in both college and professional sports environments. His career goals are focused on management roles in ticketing and event services, reflecting his commitment to advancing in this field.