Natalie White
About Natalie White
Natalie White serves as the Customer Commercial Manager at SquaredUp, where she leads a team focused on customer renewals, upgrades, and technical solutions. With a background in Spanish studies and experience in corporate applications, she has been instrumental in enhancing customer service and ensuring customer satisfaction since 2015.
Work at SquaredUp
Natalie White has held the position of Customer Commercial Manager at SquaredUp since 2015. In this role, she manages a team that includes Renewals & Upgrades, Solutions Engineers, and Tech Evangelists. Her responsibilities encompass overseeing the entire customer journey, which includes order processing, onboarding, training, and renewals. She focuses on ensuring that SquaredUp remains an integral part of customers' IT infrastructure by providing exceptional customer service.
Education and Expertise
Natalie White completed her secondary education at Altwood C of E Secondary from 1997 to 2004. She then pursued higher education at Royal Holloway, University of London, where she studied Spanish and earned a BA Hons degree from 2004 to 2008. Her educational background has contributed to her expertise in customer management and service delivery.
Background
Before joining SquaredUp, Natalie White worked as a Corporate Applications Administrator at RBWM from 2008 to 2014. This six-year experience provided her with a solid foundation in managing customer relationships and understanding the intricacies of customer service within a corporate environment.
Achievements
In her role at SquaredUp, Natalie White has been instrumental in enhancing customer satisfaction and ensuring a seamless customer experience. Her commitment to going the extra mile in customer service has helped solidify the company's reputation within the IT infrastructure sector.