Ryan O'connor
About Ryan O'connor
Ryan O'Connor is a Customer Success Manager currently working at Squint. He has extensive experience in technology and education, having held various roles at Splunk and the University of Connecticut, and he holds multiple certifications in Splunk and healthcare informatics.
Current Role at Squint
Ryan O'Connor is currently employed as a Customer Success Manager at Squint, where he has been working since 2023. His role involves ensuring customer satisfaction and success, leveraging his extensive background in technology and consulting. He operates remotely from Stonington, Connecticut.
Previous Experience at Splunk
Ryan O'Connor has held multiple positions at Splunk from 2016 to 2023. He served as a Principal Product Manager, where he focused on creating a consistent and accessible user interface across all Splunk products as part of the Splunk Design System. Prior to that, he was a Senior Engineering Manager, leading the Global Impact Technology team, which engaged with nonprofit customers. His earlier roles included Professional Services Consultant and Senior Advisory Engineer.
Academic Background and Certifications
Ryan O'Connor studied at the University of Connecticut, where he earned a Master's degree in Business Analytics and Project Management from 2011 to 2014. He also holds a BA in Women's Studies from the same institution, completed from 2006 to 2011. Additionally, he achieved a Graduate Certificate in Healthcare IT in 2017 and a Certificate in Diversity and Inclusion from Cornell University in 2020.
Teaching Experience at University of Connecticut
Ryan O'Connor served as an Adjunct Faculty member at the University of Connecticut from 2015 to 2021, contributing to both the School of Engineering and the School of Business. His teaching roles spanned six years, during which he shared his expertise in technology and business analytics with students.
Professional Certifications and Skills
Ryan O'Connor is a Splunk Certified Consultant and a Splunk Certified Sales Engineer. He also holds a PADI Dive Master certification, reflecting his commitment to ocean conservation. His diverse skill set includes expertise in information technology, security consulting, and product management.