Giorgia Beretta
About Giorgia Beretta
Giorgia Beretta is a Customer Experience Specialist for Europe at Sheertex, with over 10 years of diverse industry experience. She has previously held roles in customer service and technical support at various companies, including Michael Kors and Amgen, and has a background in interior design and tourism management.
Current Role at Sheertex
Giorgia Beretta serves as a Customer Experience Specialist Europe at Sheertex since 2021. In this role, she focuses on enhancing customer satisfaction and engagement across the European market. Working remotely, she utilizes her extensive experience in customer service to address client needs effectively.
Previous Experience at Michael Kors
Prior to her current position, Giorgia worked at Michael Kors as a Customer Success & Back Office Specialist for 11 months in 2018. Based in Venlo, Limburg, Netherlands, she contributed to customer support operations, ensuring a seamless experience for clients.
Education and Expertise in Interior Design
Giorgia studied at The Interior Design Institute, where she completed a Diploma of Education in Interior Design from 2022 to 2023. This educational background complements her extensive experience in customer service and management, showcasing her adaptability across different fields.
Diverse Industry Background
Giorgia possesses over 10 years of diverse industry experience, which includes roles in customer service, technical support, and management. Her career spans various companies, including Citi, Amgen, and HUGO BOSS, where she developed a broad skill set and demonstrated her ability to learn quickly and build rapport with clients.
Multilingual Skills and Remote Work
Giorgia works remotely from the South of Spain and leverages her bilingual skills in Italian and Spanish to communicate effectively with a diverse clientele. Her ability to adapt to different environments and cultures is supported by her extensive travel experience throughout Australia and the Pacific.