Lauren Richards
About Lauren Richards
Lauren Richards is a Customer Services Agent at SSE, where she has worked since 2016. She previously held positions as a Healthcare Assistant at Shaw Healthcare and a Mental Health Assistant at Priory Group, and she holds a Bachelor's degree in Sports Studies from Swansea University.
Work at SSE
Lauren Richards has been employed at SSE as a Customer Services Agent since 2016. In this role, she is responsible for assisting customers with their inquiries and providing support related to SSE's services. Her tenure at SSE has lasted for eight years, during which she has developed skills in customer service and communication.
Previous Employment History
Before joining SSE, Lauren Richards worked at Priory Group as a Mental Health Assistant from 2012 to 2016. In this position, she provided support to individuals with mental health needs. Prior to that, she was employed at Shaw Healthcare (Group) Ltd as a Healthcare Assistant from 2008 to 2012, where she assisted in the care of patients.
Education and Expertise
Lauren Richards studied at Swansea University, where she earned a Bachelor's degree in Sports Studies from 2008 to 2012. This educational background has equipped her with knowledge relevant to sports and health, which may contribute to her understanding in her roles within healthcare and customer service.
Background
Lauren Richards completed her secondary education at Mountain Ash Comprehensive. This foundational education set the stage for her subsequent studies at Swansea University and her career in healthcare and customer service.