Sharon Lyttle
About Sharon Lyttle
Sharon Lyttle is the Service Assurance Lead at SSE in Portsmouth, where she has worked since 2020. She has a background in IT and management, with certifications in ITIL and extensive experience in delivering business solutions and managing teams.
Work at SSE
Sharon Lyttle has been serving as the Service Assurance Lead at SSE since 2020. In this role, she is responsible for ensuring the delivery of high-quality service assurance processes. Her position is based in Penner Road, Portsmouth, where she has contributed to the company's operational efficiency for four years. Lyttle's focus includes addressing both operational and strategic challenges within the organization.
Education and Expertise
Sharon Lyttle has a diverse educational background. She studied at St Marys School of Higher Education in London, UK, where she earned a Higher National Diploma (HND) in Hotel Catering and Institutional Management from 1982 to 1985. Later, she pursued training with HPE Training Contractor, where she studied ITIL and achieved the ITIL Foundation Certificate version 3 from 2014 to 2015. Her expertise includes delivering business solutions and managing both local and remote teams.
Previous Employment History
Before her current role at SSE, Sharon Lyttle worked at Hewlett Packard Enterprise as an IT Account Delivery Manager from 2008 to 2016. In this position, she managed account delivery across the UK for eight years. Following that, she served as a Delivery Led Sales Manager at DXC Technology for nine months in 2018 to 2019, based in Aldershot. Her career reflects a strong focus on service delivery and operational management.
Budget Management Skills
Sharon Lyttle possesses a proven track record of managing budgets effectively throughout her career. Her experience in various roles has equipped her with the skills necessary to oversee financial resources and ensure that projects remain within budgetary constraints. This capability has been essential in her roles at both SSE and previous employers.