Dylan Kellogg
About Dylan Kellogg
Dylan Kellogg is a Lead Software Support Engineer with extensive experience in incident escalation support within a large automated distribution center. He holds a Bachelor of Science in Computer Science from Austin Peay State University and has held various roles in software support and operations management since 2018.
Work at SSI SCHÄFER
Dylan Kellogg currently serves as the Lead Software Support Engineer at SSI SCHÄFER, a role he has held since 2020. In this position, he is responsible for incident escalation support within a high-volume fulfillment environment. He manages support operations for a 1 million square foot automated distribution center, ensuring effective and efficient service delivery. Kellogg leads a team dedicated to optimizing operations specifically for store replenishment and direct-to-customer sales, contributing to the overall productivity and performance of the organization.
Education and Expertise
Dylan Kellogg earned a Bachelor of Science (B.S) degree in Computer Science from Austin Peay State University, where he studied from 2014 to 2018. His educational background provides a strong foundation in software engineering principles and practices, which he applies in his current role. This academic experience, combined with his hands-on work in various technical positions, equips him with the necessary skills to address complex software support challenges in a fast-paced environment.
Background
Before joining SSI SCHÄFER, Dylan Kellogg gained experience in several roles that contributed to his professional development. He worked as a Software Support Engineer at SSI SCHÄFER from 2018 to 2020, where he honed his technical skills. Prior to that, he held positions at Austin Peay State University, including Building Supervisor and Student Body Vice President, which provided him with leadership experience. Additionally, he worked as a CNC Operator at Trane for three months in 2017, further diversifying his skill set.
Previous Roles and Responsibilities
Dylan Kellogg has held various positions that have shaped his career trajectory. He served as a Building Supervisor at Austin Peay State University from 2017 to 2018, where he managed facility operations. As Student Body Vice President from 2016 to 2017, he was involved in student governance and leadership initiatives. His role as a CNC Operator at Trane in 2017 provided him with practical manufacturing experience, contributing to his technical proficiency.