Kay Dittmar
About Kay Dittmar
Kay Dittmar serves as the Vice President of Customer Service and Support at SSI Schaefer Systems International North America, bringing extensive experience in high volume manufacturing engineering and leadership roles across various companies.
Current Role at SSI SCHÄFER
Kay Dittmar serves as the Vice President of Customer Service and Support at SSI Schaefer Systems International North America. In this role, which began in 2016, Dittmar is responsible for overseeing customer service operations and ensuring support for clients in the Charlotte, North Carolina area. This position builds on his extensive background in service management and engineering.
Previous Experience at SSI SCHÄFER
Before his current role, Dittmar held multiple positions at SSI Schaefer Systems International North America. He worked as the Director of Service and Support from 2010 to 2016, and as the Maintenance/Service Manager in the Automation & Systems Division from 2008 to 2010. His tenure in these roles contributed to his expertise in customer service and operational support.
Engineering Background and Experience
Dittmar has a robust engineering background, having worked in various roles across different companies. He was a Senior Engineering Manager at Qimonda for five months in 2008, and prior to that, he served as a Senior Staff Equipment Engineer at Qimonda North America Corp. from 2004 to 2008. His experience in high volume manufacturing engineering, particularly in Plasma-Etch, enhances his capabilities in customer service.
Education and Qualifications
Dittmar studied Electrical Engineering and Industry Electronic at the Technical University of Chemnitz-Zwickau, Germany, where he earned a Master in Electrical Engineering (MSEE) from 1990 to 1995. He also attended Vocational College 'Geschwister Scholl' in Germany, achieving a Technician qualification in Measurement and Control System Engineering from 1986 to 1989. His educational background supports his technical expertise in the engineering field.
Leadership and Professional Ethics
Dittmar has demonstrated strong leadership skills throughout his career, consistently achieving organizational objectives. His work ethic and dedication to optimizing resources, including time, money, and human capital, have been key factors in his professional success. His leadership experience spans various roles in engineering and customer service, reflecting his commitment to organizational goals.