Kerstin Riedl
About Kerstin Riedl
Kerstin Riedl is a Technical Trainer currently employed at SSI SCHÄFER in Friesach, Steiermark. She has a background in Innovationsmanagement, holding both a Master of Arts and a Bachelor of Science from FH CAMPUS 02, and has previously worked in various roles at Magenta Telekom and other companies.
Work at SSI SCHÄFER
Kerstin Riedl has been employed as a Technical Trainer at SSI SCHÄFER since 2021. In this role, she is responsible for delivering technical training and support, focusing on enhancing the skills and knowledge of employees. SSI SCHÄFER is known for its innovative solutions in intralogistics and automation, and Riedl's expertise contributes to the company's commitment to employee development and operational excellence.
Previous Experience at Magenta Telekom
Prior to her current role, Riedl worked at Magenta Telekom for several years in various capacities. She served as an Employee Call Center from 2004 to 2012, followed by a position as a Specialist in 2nd Level Support from 2012 to 2014. She then transitioned to a Social Media Specialist role for Service2Go from 2014 to 2017, and later held a position in eService Projects & Innovations Management from 2017 to 2021. Her diverse experience at Magenta Telekom provided her with a strong foundation in customer service and project management.
Education and Expertise
Kerstin Riedl studied at FH CAMPUS 02, where she earned a Bachelor of Science in Innovationsmanagement from 2016 to 2019. She continued her education at the same institution and achieved a Master of Arts in Business with a focus on Innovationsmanagement from 2019 to 2021. This academic background equips her with a solid understanding of innovation processes and business strategies, which she applies in her professional roles.
Experience at bit schulungscenter GmbH
In 2021, Riedl worked for seven months at bit schulungscenter GmbH in Graz, where she focused on training and consulting. This role allowed her to further develop her training skills and gain experience in educational methodologies, contributing to her effectiveness as a Technical Trainer at SSI SCHÄFER.
Co-Founder Role at Virtual Loop GmbH
Kerstin Riedl co-founded Virtual Loop GmbH in 2020, where she contributed to the establishment of the company for nine months. This entrepreneurial experience provided her with insights into business operations and innovation, enhancing her professional profile.