Loredana Piedica
About Loredana Piedica
Loredana Piedica is a Customer Service Support Assistant with a strong educational background in Management, Public Administration, and Political Science. She has worked in project and event management and currently manages the Schaefer Training platform at SSI SCHAEFER Sistemas Internacional S.L. in Barcelona.
Work at SSI SCHÄFER
Loredana Piedica has been employed at SSI SCHÄFER Sistemas Internacional S.L. since 2016. In her role as Customer Service Support Assistant, she contributes to the operational efficiency of the company. She manages the Schaefer Training platform, focusing on the IT and Customer Service Support departments. Her responsibilities include ensuring that training materials are up-to-date and accessible, which supports the professional development of staff within these departments.
Education and Expertise
Loredana Piedica holds a Bachelor's degree in Management & Administration from Academia de Studii Economice din București, where she studied from 2010 to 2013. She furthered her education by obtaining a Master's degree in Public Administration from the same institution, completing her studies from 2013 to 2015. Additionally, she studied Political Science and Sociology at Universidad Complutense de Madrid, earning another Master's degree in 2015. This diverse educational background equips her with a strong foundation in management, administration, and public policy.
Background
Before joining SSI SCHÄFER, Loredana Piedica worked as a Project and Event Management Assistant at Ambiance Incentives from 2015 to 2016. This role took place in the Barcelona Area, Spain, and lasted for six months. Her experience in project and event management provided her with valuable skills that she applies in her current position in customer service support.
Professional Development
Loredana Piedica has demonstrated a commitment to professional development through her management of the Schaefer Training platform. This initiative is crucial for the IT and Customer Service Support departments at SSI SCHÄFER, as it ensures that employees receive the necessary training to enhance their skills and knowledge. Her role in this capacity highlights her focus on continuous improvement and support within the organization.