Matt Doran
About Matt Doran
Matt Doran is a Sales Executive at SSI Schaefer Systems International Ltd, where he has worked for 12 years, managing projects from inception to after-sales support. He specializes in strategic partnerships and international sales within the logistics and supply chain industry, utilizing Microsoft Dynamics CRM to enhance customer relationships.
Work at SSI SCHÄFER
Matt Doran has served as a Sales Executive at SSI Schaefer Systems International Ltd since 2012. In this role, he manages projects from inception through to after-sales support, ensuring a comprehensive service throughout the project lifecycle. His responsibilities include overseeing customer relationships and sales processes, which he effectively manages using Microsoft Dynamics CRM. Doran's tenure at SSI Schaefer has allowed him to develop expertise in designing and refining bespoke material handling and storage solutions tailored to meet specific customer needs.
Previous Experience at Informa
Before joining SSI Schaefer, Matt Doran worked at Informa as a Delegate Account Manager for a period of nine months from 2011 to 2012. In this position, he focused on managing client accounts and enhancing customer engagement. His experience at Informa contributed to his skills in sales and customer relationship management, which he has carried into his current role.
Education and Expertise
Matt Doran studied at Bournemouth University from 2008 to 2011, where he earned a Bachelor of Science (BSc) degree in Psychology. This educational background has provided him with insights into human behavior, which can be beneficial in sales and customer interactions. His expertise extends to strategic partnerships and international sales within the logistics and supply chain industry, enabling him to navigate complex sales environments effectively.
Skills in Customer Relationship Management
Doran is skilled in using Microsoft Dynamics CRM, a tool that aids in managing customer relationships and streamlining sales processes. His proficiency in this software enhances his ability to track customer interactions and sales performance, contributing to successful project outcomes. This skill set is essential for maintaining strong client relationships and ensuring customer satisfaction throughout the project lifecycle.