Matthew Gould
About Matthew Gould
Matthew Gould is the RMIT Team Leader at SSI SCHÄFER in Milton Keynes, United Kingdom, with over 19 years of experience in the IT industry. His career includes roles in application and software support, with previous positions at Upland Software, Ivanti, and Audatex.
Current Role at SSI SCHÄFER
Matthew Gould has been serving as the RMIT Team Leader at SSI SCHÄFER since 2019. His role is based in Milton Keynes, United Kingdom. In this position, he is responsible for security, compliance, and governance. He emphasizes best practices by delivering training and promoting professional service delivery within his team.
Previous Experience at Upland Software
Before joining SSI SCHÄFER, Matthew worked as an Implementation and Delivery Engineer (Contract) at Upland Software for six months in 2019. This role was located in Coventry, United Kingdom, where he contributed to various projects during his contract period.
Professional Background in IT
Matthew Gould possesses over 19 years of experience in the IT industry, with a focus on application and software support environments. His career includes various roles that highlight his expertise in technical solutions and stakeholder management.
Education and Early Career
Matthew studied at Sir William Borlase's Grammar School from 1995 to 1999. His early career included positions such as Retail Assistant from 1999 to 2004 and Facilities Services Administrator at Dalkia Facility Management from 2004 to 2005, where he gained foundational skills in customer service and administrative support.
Roles at Audatex and Ivanti
Matthew worked at Audatex, a Solera company, in various capacities, including Service Desk Analyst from 2008 to 2010 and Regional Test Analyst from 2010 to 2014. He also served as a Software Support Engineer at Ivanti from 2014 to 2019. These roles contributed to his extensive knowledge in software support and testing.