Paul De Boer

Paul De Boer

Head Of Customer Service Northern Europe @ SSI SCHÄFER

About Paul De Boer

Paul De Boer is the Head of Customer Service for Northern Europe at SSI SCHÄFER, with over 25 years of experience in the power, energy, and aviation industries. He has held various leadership roles at GE and STORK, emphasizing quality service delivery and sustainable customer partnerships.

Current Role at SSI SCHÄFER

Paul De Boer serves as the Head of Customer Service for Northern Europe at SSI SCHÄFER, a position he has held since 2021. He operates from Arnhem, Gelderland, Netherlands, where he focuses on enhancing service delivery and building sustainable customer partnerships. His leadership emphasizes quality and continuous improvements, ensuring that customer needs are met effectively.

Previous Experience at GE

Paul De Boer has extensive experience with General Electric (GE), where he held multiple roles over a span of 15 years. He served as Managing Director at GE Power & Water from 2011 to 2015, and as European Service Center Manager from 2007 to 2011. His earlier roles included Customer Service Manager and Regional Field Service Manager, contributing to his comprehensive understanding of customer service in the energy sector.

Experience at STORK

De Boer worked at STORK in various capacities, including VP of Turbomachinery from 2016 to 2018 and Director of Services and O&M from 2018 to 2020. His roles involved overseeing service operations and ensuring the efficient delivery of services in the turbomachinery sector, further enhancing his expertise in the power and energy industries.

Educational Background

Paul De Boer has a solid educational foundation in engineering and business. He studied Aircraft Engineering at Amsterdam University of Applied Sciences, earning a Bachelor of Science degree from 1989 to 1993. He later pursued a Master of Science in Business Administration at Erasmus University Rotterdam from 2010 to 2012. Currently, he is studying Wind Energy at DTU - Technical University of Denmark, aiming for a Master of Science degree.

Professional Skills and Management Style

With over 25 years of experience in the international power, energy, and aviation industries, Paul De Boer possesses a strong technical knowledge base in the installation and maintenance of rotating equipment. He is recognized as a structured and decisive people manager, emphasizing team spirit and commitment in his leadership approach. His focus on quality and continuous improvement drives his commitment to delivering first-class services.

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