Roxana Puiu
About Roxana Puiu
Roxana Puiu is a CSS Administrator at SSI Schäfer in Sydney, Australia, where she has worked since 2019. With over 17 years of experience in customer service roles across various sectors, she specializes in contract administration and relationship management.
Work at SSI SCHÄFER
Roxana Puiu has been employed as a CSS Administrator at SSI Schäfer since 2019, contributing to the company's operations in Sydney, Australia. In her role, she works closely with Regional Service Managers to address customer needs efficiently. Her responsibilities include coding supplier invoices for accounts payable processing, managing key accounts, and ensuring compliance with contract terms. Roxana specializes in contract administration, focusing on client maintenance contracts across Australia, and actively manages subcontractor relationships to fulfill contractual obligations.
Education and Expertise
Roxana Puiu holds a Bachelor Degree in Economics with a major in Marketing from the University of Bacau, Romania, where she studied from 1998 to 2002. Additionally, she has obtained a Diploma in Teaching from the same university, completing her studies from 1999 to 2002. Roxana furthered her education with a Diploma in Business Administration from George Bacovia University, Romania, from 2003 to 2005. In 2011, she achieved a Certificate III in Employment, Education & Training from Sydney Institute Petersham College.
Background
Roxana Puiu has over 17 years of experience in customer-service oriented roles across various sectors, including finance, retail, and service administration. Before her current position at SSI Schäfer, she worked at Europcar Australia as a Rental Service Officer from 2011 to 2016. Her earlier career includes roles at Bancpost Romania as a Branch Manager and at Volksbank Romania as a Loan Officer. Roxana also gained work experience at Driveaway Holidays as a Call Centre representative in 2011.
Achievements
In her role at SSI Schäfer, Roxana Puiu has been recognized for fostering a working environment that encourages staff development and skill enhancement. She actively engages in forecasting and exception reporting to improve business operations and collaborates with the sales team to identify and convert sales leads into revenue. Roxana is responsible for monthly management reporting and analyzing profit and loss reports to identify and rectify errors, contributing to the financial accuracy and efficiency of the organization.