Syed Asad Hussain
About Syed Asad Hussain
Syed Asad Hussain is a Systems Analyst and Support professional specializing in industrial automation, with over 12 years of experience at SSI Schaefer Systems International Ltd in Melbourne, Australia. He holds a Master's degree in Information Technology from RMIT University and a Bachelor's degree in Computer Science from Karachi University.
Work at SSI SCHÄFER
Syed Asad Hussain has been employed at SSI Schaefer Systems International Ltd since 2012, serving as a Systems Analyst and Support in the field of Industrial Automation. His role involves conducting factory acceptance testing and end-user acceptance testing for system changes, ensuring quality and functionality prior to deployment. He provides support for over 40 Distribution Centres across Australia, focusing on project-specific software, hardware, and Oracle Database systems. Additionally, he contributes to the online Knowledgebase, enhancing resources for system troubleshooting and support.
Education and Expertise
Syed Asad Hussain holds a Master's degree in Information Technology from RMIT University, which he completed from 2003 to 2004. He also earned a Bachelor of Science (BS) in Computer Science from Karachi University, studying from 1998 to 2001. His educational background supports his specialization in the configuration and setup of industrial printers and scanners, including RF devices such as RF Guns and Vehicle Mounted Terminals. He engages in problem-solving and root cause analysis for recurring issues, utilizing tools like ITSM, Jira, and Confluence.
Background
Before joining SSI Schaefer, Syed Asad Hussain worked at Toll Holdings Limited. He served as a System Support Engineer from 2007 to 2011 and then as an Application Support Analyst (Level 2) for a brief period from 2011 to 2012. His experience at Toll Holdings provided him with a solid foundation in system support and application analysis, contributing to his current role in industrial automation.
Achievements
In his current position, Syed Asad Hussain conducts critical testing processes and provides on-call support and remote diagnosis of problems, demonstrating flexibility and responsiveness to client needs. He assists with training team members and apprentices, sharing his expertise in systems analysis and support. His contributions to the online Knowledgebase further enhance the resource pool for system troubleshooting and support.