Donough Roche
About Donough Roche
Donough Roche serves as the Senior Vice President of Engineering & Client Services at STACK Infrastructure, where he aligns service delivery with market demands and enhances client-centric experiences. He has held various leadership roles in the industry, including positions at STACK, Digital Realty, and Citibank, contributing to operational consistency and client success across global regions.
Current Role at STACK Infrastructure
Donough Roche serves as the Senior Vice President of Engineering and Client Services at STACK Infrastructure since 2022. In this role, he plays a crucial part in aligning client service delivery with market demands across various functions, including sales, engineering, design, construction, and operations. He works collaboratively across STACK's three global regions to promote synergy and operational consistency. His focus is on enhancing client-centric service delivery to ensure a best-in-class experience for STACK clients.
Previous Experience at STACK Infrastructure
Prior to his current position, Donough Roche held the role of Chief Operating Officer at STACK Infrastructure from 2018 to 2022. He also served as SVP of Engineering and Client Services from 2019 to 2022. During his tenure, he contributed to the standardization of processes and practices across STACK's global operations, supporting client success and operational efficiency.
Professional Background
Donough Roche has a diverse professional background in engineering and client services. He worked at Digital Realty as Vice President of Global Sales Engineering from 2008 to 2017. His earlier roles include serving as Vice President and Senior Project Manager for Critical Facilities at Citibank from 2003 to 2008, and as Director of Business Development at Lee Technologies from 2000 to 2002. He began his career as a Facilities Project Engineer at MCI from 1996 to 2000.
Client Liaison and Integration
In his current role, Donough Roche acts as a key liaison between clients and the STACK EMEA Senior management team. He ensures that client requirements are integrated into all stages of business operations, facilitating effective communication and collaboration. His efforts are aimed at enhancing client satisfaction and aligning service delivery with client expectations.