Timothy Glazier
About Timothy Glazier
Timothy Glazier is an M365 Administrator with a background in technical support and management. He has worked for various companies in Colorado, including Tri-County Health Department and Hoonigan Industries, and holds an Associate's degree in Computer Science from Stevens-Henager College.
Work at STACK Infrastructure
Timothy Glazier currently serves as an M365 Administrator at STACK Infrastructure. He has held this position since 2024, contributing to the organization's IT operations in Denver, Colorado. His role involves managing Microsoft 365 services, ensuring system integrity, and providing support to users within the infrastructure.
Previous Experience in Technical Support
Before joining STACK Infrastructure, Timothy Glazier worked in various technical support roles. He was a Technical Support Analyst at Tri-County Health Department from 2018 to 2022. He also served as a Tier 3 Technical Support Specialist and Help Desk Team Lead at Wheel Pros from 2022 to 2024. Additionally, he worked as an Advanced Repair Agent and Consultant Agent at Geek Squad in 2017 and 2015, respectively.
Education and Expertise
Timothy Glazier studied Computer Science with an emphasis in Mobile Application Development at Stevens-Henager College, where he earned an Associate's degree from 2017 to 2019. He also completed his high school education at Thomas Jefferson High School from 2009 to 2013. His educational background supports his technical expertise in IT and support roles.
Background in Customer Service
Timothy Glazier has a background in customer service, having worked at Taco Bell in various managerial roles from 2010 to 2015. He started as a Team Member, progressed to Assistant General Manager, and eventually became a Manager. This experience has contributed to his skills in team leadership and customer interaction.
Experience in Helpdesk Support
Timothy Glazier has experience in helpdesk support, having worked as a Tier 1 Helpdesk Support Specialist at Chipotle Mexican Grill from 2017 to 2018. This role involved providing technical assistance and support to users, enhancing his problem-solving skills in a fast-paced environment.