Marco Espinoza
About Marco Espinoza
Marco Espinoza is a Technician Support Lead at StackPath, where he has worked since 2018. He has a diverse background in technical support and management, with previous roles at various companies in Mexico.
Work at StackPath
Marco Espinoza has served as the Technician Support Lead at StackPath since 2018. In this role, he is responsible for overseeing technical support operations, ensuring that client issues are addressed efficiently. His experience in this position spans six years, during which he has contributed to the company's commitment to providing high-quality support services.
Previous Experience in Guadalajara
Before joining StackPath, Marco worked at Ayuntamiento de Guadalajara, Jalisco as a Community Manager from 2014 to 2015. His role involved engaging with the community and managing various initiatives aimed at improving local services. This position lasted for 10 months and provided him with valuable experience in community relations.
Business Analyst and IT Advisor Role
Marco's career includes a position at Corsipro S.A. de C.V., where he worked as a Business Analyst and IT Advisor from 2013 to 2015. His responsibilities included analyzing business processes and providing IT solutions to enhance operational efficiency. This role lasted for two years and helped him develop a strong foundation in business analysis.
Help Desk Specialist at Dell
From 2015 to 2017, Marco worked at Dell as a Help Desk Specialist. In this role, he provided technical support to customers, troubleshooting issues related to Dell products and services. His time at Dell lasted for two years and further honed his skills in customer service and technical support.
Technical Support Agent at TeleTech
Marco began his career in technical support at TeleTech, where he worked as a Technical Support Agent from 2007 to 2008. This position lasted for 11 months and involved assisting customers with technical inquiries and issues, laying the groundwork for his future roles in the tech support field.