Sam Poole, MBA
About Sam Poole, MBA
Sam Poole, MBA, is a Customer Success professional at StackPath, where he engages with a variety of clients ranging from startups to Fortune 50 companies. He holds a Bachelor's degree in Business Administration and Finance from Westminster College and a Master's degree in Business Administration from the University of Wisconsin-Stevens Point.
Work at StackPath
Sam Poole has been working at StackPath since 2021, focusing on Customer Success. His responsibilities include Account Management, Solutions Consulting, Retention, and Implementation. He engages with a diverse range of customers, from one-person startups to Fortune 50 enterprises, ensuring their needs are met and fostering long-term relationships.
Education and Expertise
Sam Poole holds a Bachelor's degree in Business Administration and Finance from Westminster College, where he studied from 2016 to 2020. He furthered his education by obtaining a Master's degree in Business Administration from the University of Wisconsin-Stevens Point, completing his studies from 2020 to 2021. His academic background supports his expertise in customer success and account management.
Background
Before joining StackPath, Sam Poole gained experience in the banking sector. He worked at The Callaway Bank in various roles, including Personal Banker and Customer Service Representative, where he focused on account management and relationship development. He also interned at Skyward, where he was involved in customer success, solutions consulting, and technical support.
Achievements
Throughout his career, Sam Poole has developed skills in data analysis, problem-solving, and consultative sales. His background in high-level athletics has contributed to his leadership abilities and team collaboration skills, enhancing his effectiveness in customer success roles.