Nicole Rosales
About Nicole Rosales
Nicole Rosales serves as the Professional Services Practice Lead at Stampli, where she focuses on enhancing customer operations to prioritize patient care. With a background in healthcare, AI, and fintech, she has held various roles across notable organizations, achieving a high customer satisfaction rate in her current position.
Current Role at Stampli
Nicole Rosales serves as the Professional Services Practice Lead at Stampli, a position she has held since 2022. In this role, she focuses on enhancing customer operations, enabling clients to dedicate more time to patient care. Her leadership has resulted in a 99% customer satisfaction rate, reflecting her commitment to delivering quality service.
Previous Experience in Professional Services
Before her current role, Nicole worked at Stampli as a Professional Services Manager from 2021 to 2022. She has also held various positions in the healthcare sector, including Implementation and Training Specialist at Qualifacts from 2019 to 2021 and Associate Consultant at Cerner Corporation from 2017 to 2018. These roles have provided her with extensive experience in both acute and ambulatory healthcare settings, as well as behavioral health clinics.
Education and Qualifications
Nicole Rosales studied at Belmont University, where she earned a Bachelor of Business Administration (BBA) in Business Administration and Management from 2014 to 2016. This educational background has equipped her with the necessary skills to excel in her professional roles, particularly in the areas of management and operational efficiency.
Diverse Work History
Nicole has a diverse work history that includes roles in retail, entertainment, and healthcare. She worked as a Sales Associate at J Crew Retail Store from 2014 to 2015 and as a Sales and International Intern at Provident Music Group in 2014. Additionally, she has experience in the AI and fintech sectors, further broadening her professional expertise.
Internships and Early Career
In her early career, Nicole gained valuable experience through various internships. She served as a Radio and Marketing Intern at Vision Entertainment in 2015 and as Front Desk Staff at SoulCycle Inc. from 2013 to 2014. These positions helped her develop customer service skills and an understanding of marketing dynamics.