Adam Walker
About Adam Walker
Adam Walker is a Contact Centre Team Manager at Starling Bank, where he has worked since 2018. He previously held positions as a Marketing Consultant at Atkinson Mcleod Estate Agents and as an Adjudicator at the Financial Ombudsman Service.
Work at Starling Bank
Adam Walker has been employed at Starling Bank since 2018, serving as the Contact Centre Team Manager. In this role, he oversees the operations of the contact centre, ensuring efficient customer service and support. His tenure at Starling Bank has lasted for six years, during which he has contributed to the bank's commitment to providing high-quality service to its customers.
Previous Experience at Atkinson McLeod Estate Agents
Before joining Starling Bank, Adam Walker worked as a Marketing Consultant at Atkinson McLeod Estate Agents from 2014 to 2015. His role involved developing marketing strategies to enhance the agency's visibility in the competitive London real estate market. This position provided him with valuable experience in customer engagement and marketing tactics.
Experience at Financial Ombudsman Service
Adam Walker served as an Adjudicator at the Financial Ombudsman Service from 2015 to 2018. In this capacity, he was responsible for resolving disputes between consumers and financial service providers. His work involved assessing cases and providing fair resolutions, contributing to the overall integrity of the financial services sector.
Education and Expertise
Adam Walker studied at the University of Birmingham, where he earned a Bachelor of Science degree in Psychology from 2008 to 2011. His educational background in psychology provides him with insights into human behavior, which can be beneficial in his roles within customer service and conflict resolution.