Alexandra Mclaren
About Alexandra Mclaren
Alexandra Mclaren is a Card Fraud Specialist currently employed at Starling Bank since 2020. She has a background in customer service, having worked at esure and The Formations Company prior to her current role.
Work at Starling Bank
Alexandra Mclaren has been employed at Starling Bank since 2020, where she serves as a Card Fraud Specialist. In this role, she focuses on identifying and mitigating card fraud risks, ensuring the security of customer transactions. Her expertise contributes to the bank's efforts in maintaining a secure banking environment for its users.
Previous Experience in Customer Service
Before joining Starling Bank, Alexandra Mclaren worked at esure as a Customer Specialist from 2012 to 2017. During her five years at esure, she developed skills in customer interaction and problem resolution. Following her tenure at esure, she worked at The Formations Company as a Customer Service Specialist for one year, from 2017 to 2018.
Education at City of Glasgow College
Alexandra Mclaren studied at City of Glasgow College from 2010 to 2012, completing a two-year program. This educational background provided her with foundational knowledge and skills that have supported her career in customer service and fraud prevention.
Career in Fraud Prevention
Since 2020, Alexandra Mclaren has specialized in card fraud prevention at Starling Bank. Her role involves analyzing transaction data and implementing strategies to combat fraudulent activities. This focus on fraud prevention is critical in the banking sector, where security is paramount.