Bethan Knock
About Bethan Knock
Bethan Knock is a Fraud Analyst with a background in psychology and extensive experience in complaint handling. She has demonstrated leadership and problem-solving skills in various roles across multiple organizations.
Work at Starling Bank
Bethan Knock has been employed at Starling Bank as a Fraud Analyst since 2021. In this role, she applies her expertise to identify and mitigate fraudulent activities. Her position involves analyzing data and trends to enhance the bank's fraud prevention strategies. She has demonstrated flexibility and leadership in her responsibilities, contributing to the overall security and integrity of the bank's operations.
Previous Experience in Banking and Finance
Before joining Starling Bank, Bethan Knock held several positions in the banking and finance sector. She worked at Lloyds Banking Group as a Complaints Handler for one month in 2021. Prior to that, she served as a Complaints Executive at Target Group from 2020 to 2021 for ten months. Additionally, she spent five years at Huntswood as a Case Handler from 2015 to 2020. These roles provided her with a solid foundation in customer service and complaint resolution.
Education and Expertise
Bethan Knock completed her Bachelor's degree in Psychology at the University of Wales, Cardiff, from 2008 to 2012. Alongside her degree, she also completed A levels, which contributed to her academic background. Her education has equipped her with a strong understanding of human behavior, which is beneficial in her role as a Fraud Analyst.
Background in Problem-Solving and Communication
Throughout her career, Bethan Knock has developed a sophisticated problem-solving ability, which she has applied in various challenging roles. Her experience in customer-facing positions has also honed her excellent communication skills. These competencies are essential in her current role, where effective communication and problem-solving are critical in addressing fraud-related issues.