Cameron Edwards
About Cameron Edwards
Cameron Edwards is a Learning & Development Trainer at Starling Bank, where he has worked since 2019. He has a diverse background in customer service roles across several companies, including Carphone Warehouse, Virgin Money, and Tesco PLC.
Current Role at Starling Bank
Cameron Edwards serves as a Learning & Development Trainer at Starling Bank since 2019. In this role, he focuses on mentoring colleagues to enhance their platform and delivery skills. His contributions support the professional development of team members, ensuring they are well-equipped for their roles. Edwards also trains new trainers on the effective use of G Suite applications, which improves their technical proficiency.
Previous Experience at Starling Bank
Prior to his current position, Cameron Edwards worked at Starling Bank as a Customer Service Team Member from 2018 to 2019. During his six-month tenure in London, he gained experience in customer service operations, contributing to the bank's commitment to providing quality service to its clients.
Career Background in Customer Service
Cameron Edwards has a diverse background in customer service roles. He worked at Tesco PLC as a Customer Services Checkouts from 2012 to 2014, and at Carphone Warehouse as a Customer Consultant and Sales Advisor in 2014. Additionally, he served as a Banking Associate at Virgin Money from 2015 to 2018. These positions provided him with extensive experience in customer interaction and service delivery.
Education and Training
Cameron Edwards studied at Chelmsford College, where he completed a Level 3 Extended Diploma in Public Services from 2011 to 2013. Prior to that, he attended Maltings Academy from 2006 to 2011. His educational background has equipped him with foundational knowledge relevant to his career in customer service and training.
Training Program Development
In his role as a Learning & Development Trainer, Cameron Edwards has designed and conducted surveys to gather feedback from instructors, managers, and participants. This feedback is utilized to enhance training programs, ensuring they meet the needs of the organization and its employees.