Carmina Ipapo
About Carmina Ipapo
Carmina Ipapo is a Customer Service Team Member at Starling Bank in London, England, with extensive experience in customer support and banking. She has previously held positions at Royal London, China Bank PH, HSBC, and Standard Chartered Bank.
Work at Starling Bank
Carmina Ipapo has been employed at Starling Bank as a Customer Service Team Member since 2019. In this role, she is responsible for providing support and assistance to customers, ensuring their inquiries are addressed efficiently. Her experience in customer service contributes to the bank's commitment to delivering high-quality service to its clients.
Previous Experience in Customer Support
Prior to her current role, Carmina worked at Royal London as a Customer Support Consultant from 2017 to 2018. During her time in Bath, England, she developed skills in customer interaction and problem resolution. Additionally, she served as a Client Services Officer at Standard Chartered Bank from 2008 to 2012, where she managed client inquiries and supported service delivery.
Background in Banking and Finance
Carmina has significant experience in the banking sector, having held various positions in prominent financial institutions. She worked as an Assistant Manager at both China Bank PH from 2012 to 2017 and HSBC from 2006 to 2008. These roles involved overseeing customer service operations and managing teams, contributing to her expertise in the field.
Education and Expertise
Carmina studied International Business at Assumption College, San Lorenzo, from 1997 to 2001, where she earned a degree in the field. She furthered her education at St. Scholastica's College Manila from 1993 to 1997. Her academic background supports her professional roles in customer service and banking.