Chris Ross
About Chris Ross
Chris Ross is a Service Manager in Technology at Starling Bank, with a background in service delivery and technical support at various companies including Rackspace and Apple. He holds a Bachelor's Degree in Genetics from Queen Mary University of London.
Current Role at Starling Bank
Chris Ross serves as the Service Manager in the Technology department at Starling Bank. He has held this position since 2021, contributing to the bank's technology services and operational efficiency. His role involves overseeing service delivery and ensuring that technology solutions meet the needs of the organization and its customers.
Previous Experience at Rackspace
Prior to his current role, Chris Ross worked at Rackspace in various capacities. He served as a Service Delivery Manager II for eight months in 2018 and as a Service Delivery Analyst for one year from 2017 to 2018. Additionally, he worked as a Custom Service Desk Technician for nine months in 2017. His experience at Rackspace provided him with a strong foundation in service delivery management.
Experience at Natilik
Chris Ross was employed at Natilik as an Enterprise Service Delivery Manager from 2019 to 2021. During his two years in this role, he focused on managing enterprise-level service delivery, enhancing client satisfaction, and ensuring the successful implementation of technology solutions.
Background at Apple
Chris Ross has a background in technical support from his time at Apple. He worked as a Genius for seven months in 2016 and served as a Service Technician for three years from 2013 to 2016. His roles at Apple involved providing customer support and technical assistance, which contributed to his expertise in service management.
Education in Genetics
Chris Ross studied at Queen Mary University of London, where he earned a Bachelor's Degree in Genetics from 2012 to 2015. This educational background provided him with analytical skills and a scientific approach that he applies in his professional roles.