Conrad Bell
About Conrad Bell
Conrad Bell serves as the Customer Service Manager at Starling Bank in London, United Kingdom, a position he has held since 2019. He previously worked as a Team Lead at Avantia Group for seven years and holds a Bachelor of Science degree in Psychology from the University of Southampton.
Work at Starling Bank
Conrad Bell has been serving as the Customer Service Manager at Starling Bank since 2019. In this role, he oversees customer service operations and ensures that clients receive effective support. His tenure at Starling Bank has lasted for five years, during which he has contributed to enhancing customer satisfaction and streamlining service processes in the London office.
Previous Experience at Avantia Group
Prior to his current position, Conrad Bell worked at Avantia Group as a Team Lead from 2011 to 2018. During his seven years at Avantia Group, he was responsible for managing a team and facilitating customer service initiatives. His experience in this role provided him with valuable skills in team leadership and customer relations.
Education and Expertise
Conrad Bell studied at the University of Southampton, where he earned a Bachelor of Science degree in Psychology from 2000 to 2003. This educational background has equipped him with insights into human behavior, which can be beneficial in his role in customer service management.
Professional Background
Conrad Bell has built a career in customer service management, with significant experience in leading teams and improving service delivery. His professional journey includes a solid foundation in psychology, which informs his approach to customer interactions and team dynamics.