Crystal Henry
About Crystal Henry
Crystal Henry is a Business Onboarding Associate at Starling Bank, where she has worked since 2024. She has extensive experience in customer service and sales management, having held various roles in organizations such as Orange Rooms Southampton and Nationwide Building Society.
Work at Starling Bank
Crystal Henry has been employed at Starling Bank as a Business Onboarding Associate since 2024. In this role, she operates in a hybrid work environment. Her responsibilities include facilitating the onboarding process for business clients, ensuring a smooth transition and integration into the bank's services.
Previous Experience in Sales and Events Management
Before joining Starling Bank, Crystal worked at Orange Rooms Southampton as a Sales and Events Manager from 2022 to 2023. In this position, she managed various events and sales initiatives, contributing to the overall customer experience and operational success of the venue.
Background in Customer Service and Administration
Crystal has extensive experience in customer service and administration. She served as an Administrative Officer at No Limits for 8 months in 2017-2018. Additionally, she worked at Nationwide Building Society in various roles, including Customer Representative, Fraud Analyst, and Authorised Deputy from 2018 to 2022, where she developed strong conflict resolution and interpersonal communication skills.
Skills in Social Media and Content Creation
Crystal possesses skills in social media content creation, utilizing platforms such as Facebook, Instagram, and TikTok. This experience has enabled her to drive business traffic and increase sales through effective online engagement strategies.
Proven Relationship Management
Crystal has a proven track record of building and maintaining relationships with a large customer base. Her efforts have contributed to increased sales and enhanced service quality across her previous roles, demonstrating her capability in customer relationship management.