Curtis Whitfield
About Curtis Whitfield
Curtis Whitfield serves as the Payment Fraud Preventions Manager at Starling Bank, where he has worked since 2021. He has extensive experience in customer service and fraud prevention, having previously held various roles at TSB Bank.
Work at Starling Bank
Curtis Whitfield has been employed at Starling Bank since 2021. He currently holds the position of Payment Fraud Preventions Manager and has served as the Fraud Team Lead for three years in Cardiff, Wales. Prior to this role, he worked as a Customer Service Team Manager at Starling Bank for nine months, contributing to the bank's customer service operations.
Previous Experience at TSB Bank
Before joining Starling Bank, Curtis Whitfield worked at TSB Bank for a total of five years. He began as a Customer Service Consultant from 2013 to 2015, where he supported customer inquiries and service needs. He then advanced to the role of Quality Assurance Analyst for three months in 2015, followed by a position as Customer Service Team Lead from 2015 to 2020, overseeing a team and ensuring service quality in Swansea, Wales.
Career Progression
Curtis Whitfield's career reflects a steady progression in the banking sector, moving from customer-facing roles to management positions. His experience spans various functions, including customer service and fraud prevention, showcasing his adaptability and expertise in the financial services industry.
Location of Work
Curtis Whitfield has worked in various locations across the United Kingdom. His current role at Starling Bank is based in Cardiff, Wales. His previous positions at TSB Bank included locations in Swansea and Gloucester, England, as well as Gloucestershire.