Emily Thomas
About Emily Thomas
Emily Thomas is a Learning and Development Trainer at Starling Bank in Cardiff, Wales, where she has worked since 2020. She has a background in primary education and extensive experience in designing and delivering training programs to enhance employee skills.
Work at Starling Bank
Emily Thomas has been serving as a Learning and Development Trainer at Starling Bank since 2020. Based in Cardiff, Wales, she has contributed to the development of a digital learning platform that facilitates remote training sessions. Emily has developed and implemented various training programs aimed at enhancing employee skills and productivity. Additionally, she has participated in a cross-functional team focused on improving onboarding processes for new employees. Her role emphasizes innovative training techniques to boost employee engagement and retention.
Education and Expertise
Emily Thomas studied at the University of Wales Trinity Saint David, where she completed a Bachelor of Arts in Primary Education Studies from 2012 to 2015. She also studied at Swansea University, achieving a CELTA qualification in 2017. This educational background provides her with a solid foundation in teaching and training methodologies, which she applies in her current role at Starling Bank.
Previous Work Experience
Before joining Starling Bank, Emily worked as a Senior Training Manager at Merit in Chennai, Tamil Nadu, India, from 2017 to 2019. She also held the position of Customer Care Representative at Gladiator Insurance in Swansea, United Kingdom, from 2019 to 2020. These roles contributed to her expertise in training and customer service, enhancing her capabilities in her current position.
Training and Development Skills
Emily Thomas specializes in designing and delivering engaging learning experiences tailored to diverse audiences. Her strong background in training allows her to implement innovative techniques that improve employee engagement and retention. She focuses on creating programs that not only enhance skills but also foster a productive work environment.