Evan Shields
About Evan Shields
Evan Shields serves as a Customer Service Subject Matter Expert at Starling Bank, a position he has held since 2020. Prior to this role, he worked as a Customer Service Specialist at the same bank from 2019 to 2020.
Work at Starling Bank
Evan Shields has been employed at Starling Bank since 2019. He currently holds the position of Customer Service SME, a role he has occupied since 2020. In this capacity, he focuses on providing specialized customer service support and expertise. Prior to becoming a Customer Service SME, he worked as a Customer Service Specialist at Starling Bank for one year, where he developed foundational skills in customer interactions and service delivery.
Career Progression
Evan Shields began his career at Starling Bank as a Customer Service Specialist in 2019. His performance and expertise in customer service led to his promotion to Customer Service SME in 2020. This progression reflects his commitment to enhancing customer experiences and contributing to the bank's service quality.