Farah Serrhat
About Farah Serrhat
Farah Serrhat is a Customer Service Team Member at Starling Bank, where she has worked since 2018. She has a background in recruitment and customer service, with a Bachelor of Arts degree in Drama and Dramatics/Theatre Arts from Queen Mary, University of London.
Work at Starling Bank
Farah Serrhat has been a Customer Service Team Member at Starling Bank since December 2018. In this role, she contributes to the bank's customer service operations, utilizing her skills in management and customer interaction. Her experience in the banking industry allows her to effectively address customer inquiries and enhance overall service delivery.
Previous Experience in Recruitment
Before joining Starling Bank, Farah Serrhat worked in various recruitment roles. She served as a Trainee Recruitment Consultant at Computer People in 2016, focusing on cyber security. Additionally, she worked as an Executive Assistant and Recruitment Consultant at Sure People Solutions Pty Ltd in 2012, and as a Recruitment Consultant in Mining and Energy at Beyond Recruitment for two months in the same year.
Educational Background
Farah Serrhat holds a Bachelor of Arts degree in Drama and Dramatics/Theatre Arts from Queen Mary, University of London, where she studied from 2005 to 2009. She also completed her A-Levels at Lewisham College, focusing on English Language and Literature, Theatre and Performing Arts, and Geography. Her foundational education was completed at Prendergast Grammar Girls School, where she studied various subjects including English, Maths, and Science.
Skills in Customer Service and Recruitment
Farah Serrhat possesses a strong background in customer service and recruitment. She has developed skills in graduate recruitment and business development, which are essential in her current role at Starling Bank. Her unique combination of skills in management and interviewing enhances her ability to engage effectively with customers and support their needs.
Experience in Travel Consulting
In addition to her roles in recruitment and customer service, Farah Serrhat worked as an International Travel Consultant at Flight Centre in 2014. This position, held for six months in Fremantle, Western Australia, provided her with further experience in customer engagement and service delivery in a different industry.