Freya Restall
About Freya Restall
Freya Restall is a Customer Service Assistant at Starling Bank in Cardiff, Wales, with a background in English Literature from Cardiff University. She has previous experience in retail and customer service roles at John Lewis & Partners and Asda.
Work at Starling Bank
Freya Restall has been employed at Starling Bank as a Customer Service Assistant since 2020. In this role, she engages with customers to provide support and resolve inquiries. Her position involves utilizing her communication skills to enhance customer satisfaction and contribute to the overall service experience at the bank. Freya's tenure at Starling Bank has lasted for four years, during which she has gained experience in the financial services sector.
Previous Experience in Retail
Prior to her role at Starling Bank, Freya Restall worked as a Retail Assistant at John Lewis & Partners for two months in Cardiff, United Kingdom, in 2020. Her responsibilities included assisting customers and maintaining store standards. Additionally, she served as a Customer Assistant at Asda from 2016 to 2019 for three years, where she further developed her customer service skills in a retail environment.
Education and Expertise
Freya Restall studied at Cardiff University / Prifysgol Caerdydd, where she earned a Bachelor of Arts (BA) in English Literature (British and Commonwealth) from 2015 to 2018. She continued her education at the same institution, completing a Master of Arts (MA) in English Literature (British and Commonwealth) from 2018 to 2019. Her academic background has equipped her with strong analytical and communication skills.
Background
Freya Restall is based in Cardiff, Wales, United Kingdom. Her career has transitioned from retail to the financial services sector, reflecting her adaptability and commitment to customer service. Her educational journey at Cardiff University has laid a foundation for her professional development.