Ibrahim Ali
About Ibrahim Ali
Ibrahim Ali is a Payment Fraud Prevention Specialist at Starling Bank, where he has worked since 2021. He has a background in customer service and relations, having held various roles at TSB Bank and previously worked as a Hospitality Specialist at Liberty Stadium.
Current Role at Starling Bank
Ibrahim Ali serves as a Payment Fraud Prevention Specialist at Starling Bank, a position he has held since 2021. His role focuses on identifying and mitigating payment fraud risks, ensuring the security of transactions for customers. He operates from Cardiff, Wales, and has accumulated significant experience in this area over the past three years.
Previous Experience at Starling Bank
Prior to his current position, Ibrahim worked at Starling Bank as a Customer Service Representative from 2020 to 2021. During this year-long tenure in Cardiff, he was responsible for addressing customer inquiries and providing support, which helped him develop a strong foundation in customer relations within the banking sector.
Experience at TSB Bank
Ibrahim Ali has extensive experience from his time at TSB Bank, where he held multiple roles. He worked as a Customer Service Representative from 2017 to 2019 for two years, followed by a position as a Credit Card Specialist from 2019 to 2020 for one year. Additionally, he served as a Customer Relations Associate for five months in 2019. His roles at TSB Bank were based in Swansea, Wales, and contributed to his expertise in customer service and financial products.
Education in Accounting and Finance
Ibrahim studied at Swansea University, where he earned a Bachelor's degree in Accounting and Finance. His studies spanned from 2015 to 2018, providing him with a solid academic foundation that supports his professional roles in the banking industry.
Early Career at Liberty Stadium
Before entering the banking sector, Ibrahim worked as a Hospitality Specialist at Liberty Stadium from 2016 to 2017. This role involved managing customer experiences during events, which helped him develop skills in service delivery and customer engagement.