James P.
About James P.
James P. is the Onboarding (KYC) Team Manager at Starling Bank, where he has worked since 2019. He has a background in customer service, having held positions at BMW Financial Services and Nationwide Building Society.
Work at Starling Bank
James P. has been employed at Starling Bank as the Onboarding (KYC) Team Manager since 2019. In this role, he oversees the onboarding process for new customers, ensuring compliance with Know Your Customer (KYC) regulations. His position involves managing a team dedicated to facilitating smooth customer transitions while adhering to regulatory standards. The work is based in Southampton, United Kingdom.
Previous Experience at BMW Financial Services
James P. worked at BMW Financial Services (GB) Ltd for a total of 11 years, divided into two roles. He served as a Customer Accounts Advisor from 2008 to 2014, where he managed customer accounts and provided support. Following this, he transitioned to the role of Recovery Team Coordinator from 2014 to 2019, focusing on recovery processes and customer relations in Farnborough.
Experience at Nationwide Building Society
Before his tenure at BMW Financial Services, James P. worked as a Customer Service Representative at Nationwide Building Society from 2006 to 2008. In this position, he was responsible for assisting customers with their inquiries and providing support in various banking services. His experience in this role contributed to his customer service skills.
Education at Farnborough College of Technology
James P. attended Farnborough College of Technology from 2000 to 2002. His studies at this institution provided him with foundational knowledge and skills that have supported his career in the financial services sector.